Operations Transformation

Moving from ideas to application requires a combination of deep industry knowledge, flexible problem solving, and technical operations experience. Operationalization also requires focus and dedicated resources that can capture and maintain momentum when the day-to-day demands of the business begin to interfere with the future the business is trying to achieve. Our third-party perspective can fill the gaps in organizational domain knowledge to activate technologies in a sustainable fashion while driving the transformation of core business operations in an iterative fashion.

Our Operations Transformation service offering contains capabilities to help clients operationalize investments and realize return through value creation and data informed decisions by transitioning from legacy processes, building digital capabilities, and unlocking the value of data in supporting all levels of the organizations.

Capability Acquisition and Stand-up

Operationalizing new technologies and digitally-driven processes require both an understanding of the technological capabilities and their applications to specific business problems which enable ROI. Our team supports businesses at this intersection by:

  • Identifying, selecting, and operationalizing digital capabilities based on rigorous frameworks

  • Developing operational standards that solve business problems and enable future use cases

  • Utilizing our wide network of solution partners to introduce world-class capabilities in an accelerated fashion

Data Management and Technology

Businesses need the right solution architecture to leverage the new digital capabilities that they are introducing into their environment and avoid creating a data problem where they are seeking data-driven solution. We support clients in building their full technology stack by:

  • Designing technology and process architecture to ingest, store, and leverage unstructured data

  • Identifying advanced use cases for datasets and creating roadmaps to drive digital maturity

  • Integrating with IT and cybersecurity throughout the data lifecycle to enable compliant and scalable results

Data Analytics and Exploitation

Data produced by digital solutions must be integrated into operational decision-making processes or else it is value-less. It also needs to serve continuous feedback loops that yield better business outcomes and supports organizational strategy. Our team supports businesses in leveraging their data by:

  • Utilizing operational performance data to develop forecast and steer programs in accordance with organizational objectives

  • Visualizing and summarizing data and translating impacts for executive, operational, and tactical audiences

  • Charting automation use cases and refining data standards and techniques to align with AI/ML development